DATA PROTECTION AND PRIVACY
We will not provide or sell any of your personal details or any credit card information to third parties without your permission.
PROTECTING YOUR SECURITY
We may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity – a credit check is not performed and your credit rating is unaffected.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments. Any complaint should be sent in writing to our registered address, We reserve the right to revise, change or amend these terms and conditions to reflect changes in technology, payment methods, changes in law or for any other reason within our sole discretion.
COMMUNICATION & MARKETING
If you have made a purchase from the website we may occasionally update you on our latest products and offers via e-mail. You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of chicida.com. All CHICIDA members have the option to unsubscribe from marketing communications from us. If you do not wish to continue to receive e-mails from us you should opt-out clicking on the “unsubscribe” link in any emails which we might send you this will then suspend your e-mail notifications however you can sign up again if you wish to do so.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
USE OF CHICIDA MARKS AND IMAGES
The CHICIDA name and trademark remain the property of CHICIDA inc at all times. You may only use them to directly advertise or otherwise market genuine CHICIDA products. Any use of the CHICIDA name and trade marks in a manner that suggests a connection between you and CHICIDA inc other than as customer and supplier is expressly forbidden. You may not register a domain name consisting of or incorporating the words “CHICIDA”. You may not set up an on-line or a physical shop called “CHICIDA”. The use of photographs and other copyright material requires permission from CHICIDA inc.
You agree to indemnify, defend and hold harmless CHICIDA, its directors, officers, partners, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from, without limitation, your use of the CHICIDA services, your breach of the Terms of Service, your infringement of any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy, or any defamatory statements made by you in any form.
CONTENT AND ADVERTISEMENTS
This Site may contain links to other sites which are not under the control of and are not maintained by CHICIDA. These links are provided for your convenience only and CHICIDA is not responsible for the content or availability of those sites.
DISCLAIMER OF WARRANTIES
The service and all information, products and other content included in or accessible from this website and the linked sites, are provided on as “as is” and “is available” basis and are subject to change at any time without notice to you. The fullest extent permitted by law, CHICIDA disclaims and excludes all representations and warranties (express, implied and statutory, including but without limitation the warranties of merchantability and fitness for a particular purpose, and non-infringement of proprietary rights) as to the services and all information, products and content included in and accessible from this website or the linked sites.
CHANGES TO THE TERMS
CHICIDA reserves the right to remove, modify or change, without notice, any information on this Site from time to time. CHICIDA may change these terms at any time by posting notice of the changes on the Site. If you use the Site after CHICIDA has posted the changes you will be bound by the new terms. You should therefore ensure that you read the terms each time you use the Site.
LINKING TO THIS WEBSITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
The contract for sale by us and purchase of Goods by you. When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you.
PRODUCTS AND SERVICES
By making a request/order you are offering to purchase a product which we will accept to sell to you on the following Terms and Conditions. All requests are subject to availability and confirmation of the order price by us. Dispatch times may vary according to availability and any guarantees warranties or representations made as to delivery times are limited to mainland USA and are on the basis that we are not responsible for any delay in delivery occurring due to postal delays or force majeure.
PRICING AND AVAILABILITY
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. In the unlikely event that you have ordered an item that is out of stock we will contact you and give you the option of cancelling the order or waiting for new stock to arrive.
All prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable.
PAYMENT & DELIVERY
All international currency rates displayed on this website are given as a guide price only and may not match the exact amount charged by your bank. The bank that has issued your credit card determines the exact exchange rate that you will pay, as you will always be charged in US dollars on our website. In general it will match very closely with the going exchange rates. Any custom fees, taxes and duties are the sole responsibility of the customer.
If you change your mind about anything you order, you can cancel that order free of charge so long as you do so within 7 working days of receipt of goods. We do not pay for the return of goods. We will refund your money, excluding delivery charge, within 30 days of our receipt of the cancelled goods, provided that those goods are in their original condition.
We will make every effort to deliver your order within the estimated timescales. We will not be responsible for any delay or failure of delivery services caused by events outside our control.
Account discount codes - Discount codes may from time to time be offered to account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered.
Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website.