100% Satisfaction Guarantee
If you are not completely satisfied with your purchase.
• Notify us of the return or exchanges request within 7 days from the delivery date. All eligible items must initiate return within 7 days of receipt.
• Simply return the item(s) to us in their original condition and packaging within 37 days of receipt and we will issue a full refund (excluding original delivery charge), or exchange the item for a different size / style, if preferred.
• All shipping charges for return and exchange are the responsibility of the customer.
• Chicida will not absorb the cost of any duties/taxes for return parcels incorrectly declared. Duties/taxes charged will be deducted from your credit/refund.
• Please contact our customer service to ensure the right return address. We will not be responsible for refund if the item is returned to the wrong address.
For more info on our Delivery & Returns processes & policies please Click Here.